Student Enrolment Advisor

Study Group

Student Enrolment Advisor

Study Group


Job Nature: Permanent, Contract

Position Level: Entry Level

Job Category: Consulting , Customer Service, Consumer Sales, Telesales/Telemarketing

Qualification: Diploma, Bachelor's / Honours

Salary: Login to view


StudyGroup is looking to recruit a Student Enrolment Advisor. This role sits with our Conversions team with the responsibility of advising new students enquiring about studying higher education. This role will involve a high level of customer service as well as sales focus to aid the student in making their decision on their next steps in education. Someone who is has a background in sales or who is interested in doing sales and business development would be ideal.

Key Responsibilities:

  • Advise new student enquiries on studying higher education
  • Provide information to students on study options within our education portfolio
  • Manage student enquiries and student application journey from enquiry, offer, confirmation and arrival in study centre
  • Work alongside sales and marketing to understand and identify market trends and opportunities for student recruitment
  • Ability to use Customer Relationship Management Tool
  • Knowledge of International Student Recruitment

Requirements:

  • Diploma/Degree in any field
  • Fluency in English and 1 other language  (Mandarin/Cantonese/Hindi)
  • CRM knowledge, preferably salesforce.com
  • Customer-service orientated and consultative approach to selling
  • Strong positive attitude
  • Sensitivity to cultural and linguistic differences
  • Comfortable in high pressure environment
  • Excellent presentation, communication and interpersonal skills
  • Strong organisational skills and demonstrated ability to meet deadlines and targets
  • Ability to work independently with minimal supervision and as part of a team 

About us  
Study Group is a global leader in preparing students for international academic success and rewarding careers through a transformational learning experience. Our global recruitment teams enrolled over 60,000 students from 150 countries in 2017. The universities we work with trust us to increase their international footprint, access student diversity and provide assured progression, so they can continue to focus on academic excellence.


Company Overview

 
Study Group is a global leader in preparing students for international academic success and rewarding careers through a transformational learning experience. We teach customised programmes across higher, language and online education starting from High School to life-long learning. Study Group operates our own colleges and also partners with leading universities across the UK, Europe, North America and Australasia. Every year our global recruitment teams enrol over 63,000 students from 170 countries. University partners trust us to increase their international footprint, access student diversity and provide assured progression, so they can continue to focus on academic excellence.
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