Guest Services Officer

Park Hotel Clarke Quay

Guest Services Officer

Park Hotel Clarke Quay


Job Nature: Permanent

Position Level: Entry Level

Job Category: Hotels/Integrated Resorts, Restaurant/F&B, Travel/Tourism

Qualification: Diploma


Job Description:

  • To perform check in and check out guests according to hotel procedures and ensure all guests' accounts are correct and settled upon check out.
  • To attend to all guests' enquiries and complaints 
  • To greet and welcome all guests'.
  • To promote the good image of the hotel by selling services through telephone.
  • To ensure courteous and efficient service is provided at all times.
  • To apply the right phraseology of greetings manner as well as render positive efficient services to meet hotel’s objectives.

Requirements:

  • Candidate must possess at least a GCE "N" Level.
  • Positive work attitude and team player
  • Good communication and public relations skills
  • Must be able to perform rotating shift

Company Overview

Park Hotel Clarke Quay, with its classic architecture inspired by Singapore's colonial past and a sincere
dedication to delight modern international travellers, is a tropical retreat in the heart of the cosmopolitan
city. The riverfront hotel cuts a distinctive silhouette with a striking red-tiled roof and towers with spires,
creating a stunningly illuminated façade when night falls.

Facing the Singapore River, Park Hotel Clarke Quay’s 336 guestrooms and suites provide guests with
sweeping views of the city skyline and the country’s famous historic sea-trading artery. Pampering
facilities such as a 25-metre outdoor pool and an adjoining Jacuzzi are perfect additions to an ideal
getaway in the balmy tropics.
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