IT Service Management (Application Support Specialist)

FDM Singapore Consulting Pte Ltd

IT Service Management (Application Support Specialist)

FDM Singapore Consulting Pte Ltd


Job Nature: Permanent

Position Level: Entry Level

Job Category: Consulting , IT-Administration, IT-Management, IT-Software/Development

Qualification: Bachelor's / Honours

Salary: Login to view


FDM’s IT Service Management consultants are Applications Support Specialists focused on the support of our banking and finance clients’ live systems and applications, ensuring that the users of those applications receive the best service they can.

Whether you are an Entry Level candidate, have been travelling or you simply want a career change, we want to hear from you.

 

 

Responsibilities

Our IT Service Management consultants manage our clients’ IT systems and applications ensuring availability, and are often involved with a blend of support, maintenance and administration.

You will work with various stakeholders to tackle technical issues by analysing, diagnosing and then either solving the issues or escalating to other technical teams.

The role requires a balance of technical expertise, business knowledge, analytical ability and excellent communication skills.

Why FDM

We equip you with:

  • An industry recognised ITIL qualification
  • Familiarity with all aspects of IT Service Management and technical competencies such as SQL and UNIX
  • 2+ years of hands-on commercial experience
  • A foot in the door with one or more of our prestigious clients
  • Exposure to dynamic working environments
  • Ongoing career support and professional development
  • Fast-track career progression leading to a rewarding and lucrative career.

Essential Criteria

  • Educated to degree level
  • Excellent verbal and written English communication and interpersonal skills
  • Demonstrate a strong passion for IT and business
  • Ability to work under pressure and in fast-paced environments
  • Other language fluency desired, but not essential

How can I apply?

With the world at your fingertips, all you have to do is click apply.

To find out more about our graduate opportunities, please visit https://www.fdmgroup.com/en-sg/sg-home/


Company Overview

FDM Group is an award-winning FTSE 250 company with a global footprint and an impressive list of market-leading clients. We are renowned for our dynamic Careers Programme, which provides graduates, returners to work and ex-forces personnel with award-winning business and technical training in core disciplines. Once trained, FDM consultants work on client sites to support them in achieving specific business objectives within various sectors, including financial services, media, retail, government and public sector, not-for-profits, insurance and more. 
FDM has over 4,000 employees from a diverse range of backgrounds working in EMEA, North America and APAC. We train tomorrow's IT and business professionals in several areas including Project Support, Business Analysis, Business Intelligence, Software Development, Software Testing, Risk, Regulation and Compliance and IT Service Management. With 75+ nationalities working together as a team and circa 50% of the management team being women, FDM has firmly established itself as an inclusive employer that champions diversity in the workplace.... Learn More

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