Shilla Travel Retail Pte Ltd


Shilla Travel Retail Pte Ltd

Job Nature: Permanent

Position Level: Entry Level, Experienced

Job Category: Customer Service, Retail, Consumer Sales, Travel/Tourism

Qualification: Diploma


The Cashier is responsible to perform cashiering duties in an efficient, timely manner with high degree of accuracy and good customer service.


Cashiering duties

- Complete customer transactions in a professional, timely manner and with highest level of respect

- Handle different currencies, vouchers, cash/credit card transaction, 

staff purchase, cash balancing etc. 

- Conduct daily cash balancing and cash drops

Customer Service

- To be a Shilla ambassador and portray at all times a professional and customer oriented image, in line with Changi Airport Group guideline

- Respond to customer queries and complaints in a polite and courteous manner

Store Maintenance

- Basic housekeeping and abide to all operation procedures.

- Support for desktop, laptop, printer, shedder machine and etc.

Store Operations

- Maintain up-to-date knowledge of any in store promotional activities

- Minimum 1 year of cashiering experience in retail / hyper mart environment
- Conversant in English is a must. Mandarin and one other language speaking would be advantageous
- Team player with good interpersonal skills
- Comfortable to work retail and shift hours (weekends and public holidays included)
- Experience working in travel retail environment will be added advantage
- Must be comfortable to work in Changi Airport

Company Overview

Shilla Duty Free, an affiliate of Samsung Group is a leading global travel retailer offering quality merchandise from over 600 world-famous brands in fashion, jewelry, cosmetics, perfumes and watches etc.
The Shilla Duty Free is the largest cosmetics & perfumes duty free retailer in Incheon International Airport, and the company strives to expand the global business to serve customers in Asia.
The Shilla Duty Free is the top beauty destination at Changi Airport with 23 Cosmetics and Perfumes stores across the four terminals including Shilla Beauty Loft, the world’s first duty free beauty services loft. The Shilla Duty Free also operates two watch boutiques, Maison de Chronus, a Bottega Veneta boutique in Terminal 3 as well as Victoria’s Secret stores across the three terminals.
We are rapidly expanding our presence in travel retail! 
... Learn More

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