Management Trainee

Mind Stretcher Education Pte Ltd

Management Trainee

Mind Stretcher Education Pte Ltd


Job Nature: Permanent

Position Level: Entry Level, Experienced

Job Category: Customer Service, Sales Support/Coordination, Management Trainee, General Marketing

Qualification: Diploma, Bachelor's / Honours


We are looking for suitable candidates to join us at Mind Stretcher, Singapore’s Premier Chain of Enrichment Centres, as Management trainees. Develop your potential with us in one or more of the following areas:

  1. Marketing & Sales
  2. Customer Service
  3. Finance
  4. Human Resources


You will be trained in the full suite of centre operations, which include coordinating marketing campaigns, budget planning, people management, quality assurance and outstanding customer service delivery.

 

Overall Job Objective
Forge excellent relationships with customers, render exceptional customer service experiences, and provide administrative support to students, parents and teachers at the learning centres.

 

Key Responsibilities:

  • Attend to walk-in customers and incoming phone enquiries
  • Provide professional customer service and information to customers
  • Provide prompt assistance to all enquiries and ensure proper follow-up and closure
  • Processing student registrations and payment
  • Coordinating and collating of financial-related reports
  • Effective resource planning for centre operations
  • Drive sales and KPIs
  • Expand and develop customer base

Ad-hoc Responsibilities:

  • Provide administrative support to teachers when required
  • Coordination and timely arrangement with relief teachers
  • Assist in marketing-related events


Requirements:

  1. Possess at least a Diploma or equivalent qualifications;
  2. Able to work on rotating shifts;
  3. 5-day work week including one of the weekends;
  4. Bilingual in English and Mandarin to handle English / Chinese-speaking customers;
  5. Service-driven and goal-oriented;
  6. Engaging personality & excellent communication skills;
  7. Confident and tactful in handling customer’s needs;
  8. Excellent team player and people-oriented personality;
  9. Possesses the drive to challenge oneself and exceed expectations;
  10. Adapts to challenges calmly in a constantly changing environment;
  11. Meticulous and systematic with administrative procedures;
  12. Familiar with MS Word and Excel


Applicants who are interested in this role are invited to apply with their comprehensive resume with full details and recent photograph via the "
Apply Now" option.

We regret that only shortlisted applicants will be notified.


Company Overview

The Mind Stretcher Education group is the leading and premier enrichment chain in the primary enrichment market in Singapore. With 22,000 enrolments in 19 centres throughout Singapore, we are arguably the biggest enrichment chain and market leader in providing high-quality enrichment programmes to kids / students.
We are looking for dynamic individuals to join us as we expand our offerings, both in scope and and in breadth.
... Learn More

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