Assistant (Customer Account Management)

COURTS (Singapore) Pte Ltd

Assistant (Customer Account Management)

COURTS (Singapore) Pte Ltd

Job Nature: Permanent

Position Level: Entry Level, Experienced

Job Category: Customer Service, Sales Support/Coordination, Account Management

Qualification: Diploma, Bachelor's / Honours

The essential responsibilities include

  • To do payment calling for early arrears accounts
  • Work on overdue accounts
  • Manage accounts in arrears effectively
  • Review accounts in default and recommend follow-up actions
  • Manage a panel of Collection Agencies
  • Conduct Collection Agencies Review
  • Attend to phone calls and walk-in guests
  • Any other duties as assigned

Key Requirements:

  • Minimum Diploma holder
  • Positive attitude
  • Team player
  • Good interpersonal and communication skills
  • Good listening skills
  • High level of initiative and integrity
  • Customer oriented personality
  • Computer proficiency
  • Meticulous

Company Overview

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