Senior Manager / Manager / Assistant Manager (Retirement Withdrawals Dept) - Contract
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Join Us For a Meaningful Career

 

Every CPF Ambassador plays a vital role in helping Singaporeans save for a secure retirement. So long as you have the passion and commitment to serve the public, you will find your niche in our big family, in one of the following fields:

Enforcement


Enforcement

 

"There is great satisfaction when we manage to recover the employee's CPF contributions, particularly when we can help more vulnerable groups like the low-wage workers."

 

Khoo Lee Shan
Senior Investigation Officer (Recovery)
 

Management of CPF Schemes

CPF Schemes

 

"I took up the Education Reimbursement Scheme to complete my part-time degree and was subsequently sponsored for a graduate diploma in Leading and Sustaining Change Management under the Training Sponsorship Scheme. I was also exposed to different portfolios to take on more challenging roles and to develop my potential."

 

Joanne Tan Hwee Guek
Assistant Director
(Member Accounts Services)
 

Customer Service


Customer Service

 

"Our Parent-Care Leave gives me time to accompany my parents for their medical appointments."

 

Haryati Bte Zainal Abidin
Assistant Head
(Service Centre & E-service)
 

Information Technology

Information Technology

 

"Unlike the other organisations I've worked for, CPF Board has a unique culture where our Core Management communicates and interacts with staff frequently and efficiently. There is no lack of open avenues to facilitate such communication within the Board."

 

Sameer Javad
Senior IT Consultant
(Member Application Systems 1)

Career Opportunities


The CPF Board is the trustee of members' CPF savings. We seek to protect and preserve the value of the savings. We provide fair market returns at minimal risk, while opening avenues for members to seek higher returns on their own after carefully considering the risks involved. The guiding principle is prudence. And returns should contribute towards the member's well-being in his retirement.

In CPF Board, we believe in achieving our mission and vision through motivated people who are committed to learn, improve and innovate. We do so by creating a conducive work environment and by attracting, nurturing and retaining talent. We provide competitive rewards & benefits to our staff. We develop our staff through well-structured training & development programmes and career development planning.

Senior Manager / Manager / Assistant Manager (Retirement Withdrawals Dept) - Contract

As trustee of the nation’s savings, our work shapes the future of Singaporeans.

We foster an environment of trust and encourage positive relationships for effective teamwork. We offer you the space to develop with meaningful opportunities and fresh challenges. We adopt a total rewards focus comprising competitive remuneration, attractive benefits and non-monetary recognition.


Dept: Retirement Withdrawals Department


Position: Senior Manager / Manager / Assistant Manager - Contract


Job Responsibilities

  • Lead a team in managing the day-to-day operations and matters relating to retirement withdrawals
  • Review and enhance scheme policies, systems and processes for better customer experience and increased operational efficiency
  • Provide advisory on application process and communicate policy rationale to CPF members and key stakeholders
  • Work with internal departments and other government agencies in implementing policies and delivering customer service

Required Attributes

  • Desire to serve Singaporeans, as a trustee of their CPF savings
  • Self-motivated to learn and innovate in a fast changing environment
  • Embrace challenges with a positive attitude, and a strong commitment to service excellence
  • Strong interpersonal skills, and a good team player who is able to value add in a group as well as individually
  • Strong mathematical, analytical, written and verbal communication skills