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Staff Nurse (Orchard & Katong) job in Singapore at Singapore Medical Group Limited

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Staff Nurse (Orchard & Katong) at Singapore Medical Group Limited

Staff Nurse (Orchard & Katong)

Singapore Medical Group Limited Singapore Permanent

DUTIES AND RESPONSIBILITIES

i. Your primary duties include:

  • Perform frontline operations of the clinic including patient registration, payments, booking of appointments, financial counselling, and stock-taking.
  • Able to perform Phlebotomy
  • Manage customers’ expectations and uphold good service standards.
  • Perform administrative duties that are pertinent to clinic operations and service standards, such as managing insurance claims, Medisave claims, Medishield claims, procurement and maintenance functions, and licensing documentation.
  • Provide support to the Doctor.
  • Promote a holistic and multi-disciplinary approach to patient care by providing a coordinated and integrated patient-centric service from all departments (e.g. Marketing, Human Resource and Finance).
  • Ensure availability and operation of the necessary equipment (e.g. NETS/credit card, etc), supplies (e.g. medication, masks, stationery), and systems.
  • Ensure that medications are administered in accordance with guidelines, policies and procedures.
  • Manage patient case notes, including maintenance of a current and accurate filing system, prepare new case notes, retrieve and file back case notes.
  • Ensure a high standard of medical care and service delivery are provided and maintained.

ii. Your other responsibilities include:

  • Organise and prioritise own workload to ensure provision of quality service.
  • Keep accurate and complete records consistent with regulations, policies and procedures.
  • Demonstrate an organised, effective and timely approach to all tasks.
  • Recognise when colleagues need assistance and offer practical support.
  • Work in a way that minimises risks to the health, safety and security of self and others, and supports others in maintaining health, safety and security.
  • Clean and restore work areas, leaving them in a suitable condition for future use.
  • Ensure that patient confidentiality is maintained at all times and access to patient related information (either electronic or paper based) is restricted to the needs of work.
  • Carry out activities that are consistent and in compliance with applicable external legislations, regulations, etc., and internal policies, procedures, etc
  • Promote satisfaction of internal and external customers

iii. Any other duties to be assigned by your supervisor.

  • Work Locations: Katong & Orchard with 1 evening session per week

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